Spa Relais Massage Therapist

Join our team at Spa Relais and contribute to our mission of providing exceptional wellness and relaxation services to our valued guests. We are a privately owned Boutique Resort Spa looking for an experienced licensed Massage Therapist (Part-Time or Full-Time) to provide massage therapy and body treatment for our guests. You must be experienced in massage and provide excellent customer service. You must be well-trained, highly experienced with various massage techniques, and provide excellent customer service.

Compensation: $16.50 per hour + commission pay + tips

General Responsibilities:

- Assess guests needs and exceed their expectations
- Consistently provide highest level of service and professionalism
- Maintain a pleasant, hygienic, and safe environment for the guests
- Politely converse with guests to and from treatment rooms establishing a professional rapport
- Consult with guest to identify their needs and recommend appropriate massage service
- Ensure all intake paperwork is completed correctly and accurately
- Comply with Health and Safety standards to ensure the highest level of service
- Promote teamwork within the therapist team, especially during Couples services
- Upon completion for services, promote other areas within the resort such as dining suggestions, activities, special events, promotions, etc.
- Comply with uniform, hygiene, and grooming standards set forth by Spa Management Team

Requirements:

- Certified Massage Therapist with current California Certification
- Strong communication and customer service skills
- Ability to work flexible hours, including weekends and holidays
- Commitment to maintaining highest standards of cleanliness and hygiene
- Willing to learn, grow, and adapt to protocols presented by the Spa
- Hospitality experience highly desired
- Experience with guest with high expectations/luxury environments highly desired
- Takes pride in the arts of hands-on healing and works well in group settings

Desired Skills & Experiences:

- CA Certified Bring a valid CA Certification
- High school diploma, GED, or suitable equivalent
- Minimum 2 years of experience as a Massage Therapist
- Minimum 3 years of experience working in the Spa industry
- Excellent knowledge and comprehension of treatment protocols
- Proficient computer skills for payroll time clock and daily schedules
- Candidate must be fluent in English, both verbal and written
- Excellent people skills
- Well-groomed, professional appearance
- Requires attention to detail and problem-solving skills
- Able to walk short distances and stand for extended periods of time
- Comfortable with performing massages on diverse clients

Benefits:

- Competitive compensation and benefits package
- Opportunities for professional development and training
- Supportive and collaborative work environment

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions so this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stand for long periods of time
- Repetitive movements
- Use of hands to handle, control, or feel objects, tools, or table controls

The Westlake Village Inn & Spa is an Equal Opportunity Employer. We prohibit discrimination based on race, color, national origin, gender, gender identity, gender expression, sexual orientation, age, disability, religion, or any other legally protected characteristic or combination of them under federal and state laws.

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this position at any time.